Privacy policy

Machine Logic Co., Ltd. ("the company") is the controller of personal data collected through this website. How to reach us about your data is set out under "Contact us" at the end of this policy.

We collect only what we need to answer your request and to run this website.

• What you enter in the contact form: name, company, job title, email, phone, company size, topics of interest and your message.
• Technical data recorded when you visit, such as IP address, browser type and access time, to keep the service secure.
• Website usage data through analytics cookies, only if you accept them.

• To contact you, arrange a demo and prepare a proposal you asked for, based on your consent and as a pre-contractual step at your request.
• To keep the website secure and prevent misuse, based on the company’s legitimate interests.
• To understand how the website is used and improve it, only with your consent.
• To comply with the law and lawful requests from authorities.

Contact-form data is kept for no more than 2 years after our last contact. If you become a customer, data is kept for the term of the contract and as the law requires. Security logs are kept for no more than 90 days. After that, data is deleted or anonymised.

We do not sell your personal data. We share only what is needed with providers working on our behalf — hosting, email, customer relationship (CRM) systems and, with your consent, website analytics — who must protect it under contract, and with authorities where the law requires.

Some providers may store data in cloud systems outside Thailand. Where that happens, we put appropriate safeguards in place as the PDPA requires.

The website remembers your theme and colour choice in your own browser. This is needed for the site to work and is never sent to us. Analytics cookies run only if you accept them, and you can change that at any time.

Under the PDPA you have the right to

• access your personal data and get a copy of it
• have it corrected and kept up to date
• have it deleted, destroyed or anonymised
• restrict or object to its processing
• receive it, or have it transferred, in a commonly readable format
• withdraw consent at any time, without affecting processing already done
• complain to the Office of the Personal Data Protection Committee

Data between you and the website travels over an encrypted connection (HTTPS), and access is limited to staff who need it to answer your request.

We may update this policy from time to time. The date of the latest update is shown at the top of this page.

To use your rights or ask about your personal data, email us at the address below. We reply within 30 days, as the law requires.