AI Chatbot
A chatbot that actually knows your business
We build AI chatbots to your brief: answering customers on LINE OA and your website, helping staff find internal information, and answering from your real ERP, CRM and documents. Anything complex goes to a person with the full context.
What the AI layer sees in Chatbot
Pick a context to see what AI surfaces for your team. All figures here are sample data.
AI Intelligence LayerChatbot
AI is looking at
Messages answered today1,284+16%
Resolved without handoff82%
Avg. reply time4 sec
Sample data
AI suggests: Delivery status is the top question at 38%. Add a status button to the LINE menu.
Key capabilities
- LINE OA and Facebook
- Answer customers on the channels Thai customers really use, around the clock.
- Website chat
- A chat window designed to match your brand.
- Internal assistant
- Answers staff on policy, leave, benefits and work manuals.
AI built in
- Thai Language UnderstandingUnderstands Thai the way people really type it, casual phrasing and typos included.
- Answers from Your DocumentsAnswers from your manuals, policies and documents, and says where the answer came from.
- Live Business DataPulls the latest ERP and CRM data, within the asker’s permissions.
Why Chatbot from Machine Logic?
- Works on LINE OA, where Thai customers already are
- Answers from your real business data, not canned replies
- Hands over to a person when needed, so no one gets stuck with a bot
3 more capabilities, connecting the systems you use today, and pricing are covered in a demo.
Book a demo of ChatbotSee the real system with your business in mind
Meet our specialists. We listen to how you work first, then walk you through the system in a scenario close to your business.
- A walkthrough built around a scenario like yours, not slides
- Which modules to start with, and which can wait
- Scope, timeline and an initial budget
The full feature set, connecting your current systems and pricing are covered in the meeting.